Privacy policy.

This is the Privacy Policy of Your Next Chapter. The Privacy Policy for Visitors is applicable to everyone who visits the website https://yournextchapter.nl.

Management
The website https://yournextchapter.nl is managed by Your Next Chapter. The contact details can be found on the above mentioned website.

Collecting Personal DataYour Next Chapter collects Personal Data from the Clients, Participants and those Interested in the Coaching and Workshops of Your Next Chapter in order update information, billing, and for administration. Your Next Chapter respects your privacy rights and carefully manages your Personal Data according to the Privacy and Data Protection Law. The Personal Details the Client provides will be saved in a secure environment.

Your Next Chapter collects the following Personal Data:

  • Images of Client and Participants during Workshops and Events

  • Personal details provided by the Client and Participants, such as, but not limited to

  • Name

  • Email address

  • Address

  • Phone number

  • Bank and payment details

  • Communication with Your Next Chapter

Personal Data collected automatically by visiting the website of Your Next Chapter, such as, but not limited to:

  • IP addresses

  • Domain names

  • Browser- or phone types

  • User statistics (pages you visited within the website)

  • Cookies

Photography
During Workshops and Events photos and videos could be taken. These could be published on https://yournextchapter.nl or social media channels linked to Your Next Chapter. By Participating in a Workshop or Event you agree to the possible publication on the website and/or related social media channels. During every event the Participants will be explicitly asked for their consent to the publication of Photos or Videos.

Providing data to third parties Your Next Chapter will not share Personal Data of Clients, Participants and the Interested to third parties without prior permission in writing.

Adjustment or Removal of DataOn request, Your Next Chapter will adjust, add, hide or remove the data from the Client, Participant or the Interested. This will lead to a limited usage of the Services from Your Next Chapter for this specific Client, Participant or the Interested. At any time a Client, Participant or the Interested could request information about the usage of their Personal Data. A request could be sent to anouk@yournextchapter.nl. In case Your Next Chapter decides to use Personal Data for a purpose not mentioned in the Privacy Policy, then Your Next Chapter will request permission on beforehand at the Client, Participant or the Interested.

Purposes
Your Next Chapter may use the information for the following activities:

  • Social Media posts (Facebook, LinkedIn, Instagram)

  • Offering, delivering, maintaining, expanding and improving services

  • Developing new Services

  • Processing orders and invoicing Services

  • Market research and marketing- and sales activities regarding (new) services, including sending newsletters and other electronic messages.

  • Offer Services and support, handling complaints and conflicts.

  • Offering and delivering services with a possible added value

  • Executing legal obligations and meet legal obligations

  • (Re)-credentialing purposes with ICF (International Coaching Federation)
    The Coach engages in training and continuing education pursuing and/or maintaining ICF (International Coach Federation) Credentials. That process requires the names and contact information of all Clients for possible verification by ICF. By signing this agreement, you agree to have only your name, contact information and start and end dates of coaching shared with ICF staff members and/or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship, no personal notes will be shared.

    According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.


In case a Client, Participant or Interested prefers not to receive any communication from Your Next Chapter, an email can be sent to anouk@yournextchapter.nl. The Client, Participant or Interested is informed about the limited access to activities and events of Your Next Chapter in this case.

Storage
The Personal Details will not be stored longer than necessary in order to realise the previously mentioned purposes.

Adjustments
Your Next Chapter reserves the right to adjust the Privacy Policy from time to time. Your Next Chapter advises to frequently have a look at the Privacy Policy for any changes. In case Your Next Chapter applies adjustments, these will be communicated on the website and/or via a direct message.

Latest update: 08-08-2023
In case you have any further questions regarding the Privacy Policy and/or the Cookie Policy please do not hesitate to contact:
Your Next Chapter (KVK: 69060363)
Bernhard Eilershof 5
1087DC Amsterdam
anouk@yournextchapter.nl